Australian Privacy Principles
Personal information that we hold on your behalf usually falls into the following categories, depending upon the legal matter for which you have engaged us:-
Client information in connection with file management which include your name, address, e-mail address and telephone numbers;
Business history, employment history, business associations, salary and work performance;
Other general and individual personal information submitted; and
We collect this information from you when you engage us to act on your behalf and/or you contact us with an enquiry. Unless it is unreasonable or impracticable to do so the information that we collect will be collected directly from you.
We will not collect sensitive information about you unless you consent to the collection of the information and the information is reasonably necessary in the course of our work or if the collection is authorised by law.
If we collect personal information about an individual we will take reasonable steps to notify the individual before or at the time we collect the information (or as soon as practicable thereafter) or otherwise ensure that the individual is aware of:
Our identity and contact details;
The fact and circumstance of collection;
Whether the collection is required or authorised by law;
The purposes of collection;
The consequences if personal information is not collected;
Our usual disclosures of personal information of the kind collected by us;
Whether we are likely to disclose personal information to overseas recipients and the countries where they are located.
The information we hold is held on our computer databases and on printed records.
You may choose not identify yourself to us when dealing with us but generally it will be impracticable for us to work with individuals who do not identify themselves to us.
We primarily hold personal information for the following reasons:-
To conduct our work
To provide professional legal assistance to you;
To contact you in the course of our work to obtain instructions or to update you on matters;
Client and business relationship management; and
Marketing to you in relation to developments in our practice and/or the law.
We will always make sure that we handle your personal information securely and carefully. We only use and disclose personal information for the particular purpose for which it was collected. We may disclose your personal information in accordance with the particular purpose for which it was collected including providing information to the courts, barristers, insurance companies, government authorities, mortgagees, medical or other experts and other relevant third parties.
We will only disclose your information to such parties in the course of undertaking, and carrying out, your instructions. We may disclose your personal information to third parties where we are under a legal duty to do so, for example for accounting and auditing purposes.
Contractors and Other Professionals
We contract out occasional services from time to time when necessary. In the course of their work our contractors may see some of your personal information. Typically our contractors would include, but are not limited to, the following:-
Information Technology contractors/technicians; and
Database designers and accountants;
Also we may engage other professionals in relation to your matter. These may include the following:-
Other medical specialists;
Forensic accountants; and
We may occasionally use your personal information that you have provided to us to contact you regarding services that we offer. You may opt out of receiving any such further correspondence from us either by telephoning us on 07 3248 0888 or by making a written request to Cranston McEachern Lawyer, GPO Box 3262, Brisbane Qld 4001.
If you believe that we hold personal information about you and you wish to have access to the information, please send a written request to us at Cranston McEachern Lawyers, GPO Box 3262, Brisbane Qld 4001. There may be a small charge for giving access to the information. We will endeavour to deal with your request within a reasonable period of time and some requests may take longer to process than others. While we are generally happy to assist you with a request for access to information, we may deny your request in certain circumstances and if we deny your request we will give to you a written reason for that denial.
Correction of personal information
An individual may seek the correction of personal information by writing to us at Cranston McEachern Lawyers, GPO Box 3262, Brisbane Qld 4001. We will respond to the request within a reasonable period after the request is made.
Complaint about breaches of privacy
years of experience